Urgent Respite
Source Accommodation
Accommodation Placement Plan
Negotiating Fees and RADS
Post Placement Assistance
Always On Call
Personalised Care
Centrelink Made Easy
Our listening ability, as we grow older, can decline. Usually, both males and females begin to drop their hearing somewhere between the years of 65 to 74. Oddly enough, the decrease is due partially to damage to the hair within our ears. Basically, hair cells begin to vanish as we age.
Hearing loss occurs slowly, with that being said 50% of those aged 65 or more are impacted by some hearing loss.
Background sounds disrupting your recognition of particular words.
Trouble with hearing consonants.
Needing to ask a lot of people to repeat what they have just said.
Voice starting to seem muffled.
Requiring to crank up the volume on your television or stereo.
Staying clear of social scenarios and discussions.
It is entirely possible to experience loss of hearing in one ear, this is normally referred to as unilateral deafness. Not associated with age, it is typically because of an injury, health problem or a clog in your ear.
If you have several of these conditions, then you should visit your doctor for a recommendation for a hearing test with an audiologist. It is encouraged to get a hearing test annually once you hit 60.
Call out the person’s name to gain their attention. We are trained to respond to our name.
Speak slow and clearly, however not so slow that it becomes patronising.
Use less words to communicate, intentionally selecting more simple and recognisable phrases to get your information across.
Don’t yell, because raising the volume can not make up for the loss of certain frequencies.
Hearing loss significantly affects one’s pleasure of life. Having the ability to listen to the voice of a loved one, but not managing to recognize the words is extremely frustrating. Individuals with hearing loss will often nod and grin due to the fact that they are not able to understand your words.
They might pull back from social scenarios which may trigger detachment and depression.
A listening device receives all noise through a microphone, in contrast to regular hearing that can remove background sounds. This means all noises go through at the equal volume. So, rain outdoors, vehicles or someone talking facing you, all go through at the exact same volume, which may take some adjusting and adapting.
This is usually why the elderly quit and leave their hearing aids in their drawers.
Neglected hearing loss will just worsen as time go on. According to studies, the danger of falling additionally increases in individuals with mild to severe hearing loss. If you speculate hearing loss in your loved ones, look for help immediately.
We have lots of residents at Help at Hand which have some level of hearing loss, and they are able to take part in and enjoy our events and programs.
Urgent Respite
There are times when urgent respite is necessary, perhaps after an operation or illness. This service is here to get your family member back on their feet. With our network, we can help find a solution to fit your requirements.
Source Appropriate Accommodation
Because accommodation options vary so much, it is our goal to find the best fit for your loved one. This is achieved with the information collected mainly at our briefing and additional dialogue we will have throughout this journey. We will contact appropriate aged care homes that will cover all your needs.
Accommodation Placement Plan
Once the type of accommodation requirement has been established, we will make contact with a number of appropriate aged care homes to find out their availability and organise tours for you and your loved one. After careful consideration and due diligence and once your decision has been made we will confirm with the aged care home that a placement is required where your loved one will either be put on a wait list or, if a place is available, then move straight in. On occasion we are able to bypass or be escalated on wait lists due to our relationships with Aged Care Facilities.
Assistance in Negotiating Fees and RADS
Upon acceptance of a placement there is a large amount of paperwork and negotiations to be done. Help@Hand Aged Care Placements will assist you to get the best result for your loved one.
Post Placement Assistance
When your loved one’s placement has been finalised and they have settled into Aged Care, don’t think for a moment that our service has come to an end. On the contrary, our role as your advocate is on going. We like to follow up to track how everyone is coping and as part of our post placement service we continue to be a your support and act as your advocate if you have ongoing concerns
Always On Call
You are welcome to call Help@Hand Aged Care Placements at any time as we are here to help you. We understand the stress associated with placing a loved one into Aged Care and know that at times your concerns just can’t wait. Whether it's a question that you need answering or you are feeling stressed, never hesitate to pick up the phone to Help@Hand Aged Care Placements
Personalised Care
Help@Hand Aged Care Placements is proud to offer one on one personalised support. You will always be guided by Sally Gilbert who is passionate about your loved one’s wellbeing and offers holistic guidance to you and your family. Sally is here to advocate on your behalf during this complex and emotional Aged Care journey
Centrelink Made Easy
The Centrelink process can be tedious, frustrating and confusing. We take the stress out of this process by discussing with you the many Centrelink entitlements and work out which option is best for you. Alternatively, you may already be receiving Centrelink benefits, if so we can assess and rectify any issues to make sure you are receiving the maximum return from your entitlement. As your Centrelink representative, Help@Hand Aged Care Placements is here to support, advise and assist you through the Centrelink maze and our mission is to present to you a streamlined and personalised service.